GMO Click confirms tech issues affecting trading on 365FX platform
Japanese Forex broker GMO Click Securities, a part of GMO Internet Inc. (TYO:9449), today confirmed that the operations of its platform 365FX were affected by a system malfunction this morning. The issues lasted for about an hour before being fixed by the brokerage.
The problems were first detected around 07:35 this morning (Japanese time), with the company issuing a brief notice on the outage several minutes later. The company said a system malfunction has occurred in the 365FX trading system due to an exchange failure. Trading was not possible due to this.
At 08:31 am, the broker posted another notice, saying that trading recommenced at 08:30 am.
The company did not elaborate on the causes of the issues but said that it will report later on the details.
GMO Click is a major player in the FX segment in Japan. The company offers two systems for Forex trading – FX Neo and 365FX (Click 365). There are similarities between the two platforms but users of FX Neo can benefit from tighter spreads than the users of 365FX. With FX Neo, spreads are narrow and fixed in principle (with exceptions).
However, Click 365 offers trading in 30 currency pairs compared with 20 currency pairs available for trading on FX Neo. With Click 365, one can also trade in HKD/JPY, NOK/JPY, SEK/JPY, etc.