The UK Financial Conduct Authority (FCA) has cancelled Monarch Sterling Limited’s Part 4A permission to carry on regulated activities.

The firm was authorised by the Authority and was permitted to conduct the following regulated activities in relation to consumer credit business, home finance and insurance distribution business:

1. advising on investments (except on pension transfers and pension opt outs);
2. advising on regulated mortgage contracts;
3. agreeing to carry on a regulated activity;
4. arranging (bringing about) deals in investments;
5. arranging (bringing about) regulated mortgage contracts;
6. credit broking;
7. debt adjusting;
8. debt-counselling;
9. making arrangements with a view to transactions in investments; and
10. making arrangements with a view to regulated mortgage contracts.

The Authority concluded that the firm is failing to satisfy the Suitability Threshold Condition, in that the firm is not a fit and proper person to conduct regulated activities having regard to all the circumstances.

Specifically, the firm has failed to be open and co-operative in all its dealings with the Authority as, despite repeated requests and warnings, the firm has failed to submit its annual regulatory returns, namely the Retail Mediation Activities Returns, CCR002, FCA Official Complaints Returns and CCR-Complaints Return, in addition to the Directory Persons Attestation.

The Authority also determined that the firm has failed to pay overdue regulatory fees and levies owed to the Authority, despite repeated requests to do so.

As a result, the FCA is not satisfied that the firm’s business is being, or will be, managed in such a way as to ensure that its affairs will be conducted in a sound and prudent manner.

The cancellation action has been imposed in order to advance the Authority’s consumer protection and integrity objectives. The cancellation took effect on July 30, 2026.