Saxo Bank to launch new Track and Trace feature for portfolio transfers
Multi-asset investment specialist Saxo Bank will soon be launching a new Track and Trace feature for portfolio transfers. To create a better client experience, a new user-friendly landing page will be introduced along with several other improvements.
The Track and Trace experience allows clients to follow the status of their transfers and will present a more transparent end-to-end improvement of the current process of initiating and managing portfolio transfers.
Portfolio transfers are carried out in four short steps:
- Create and register a new portfolio transfer request. You need to initiate any transfer with the receiving bank/broker. If you have initiated a transfer with another bank/broker, use the transfer out option in the form to confirm the securities you wish to transfer out.
- Saxo communicates with counterpart bank/broker, and agree on the transfer.
- The transfer will be processed. Some securities may settle faster than others, and positions will be booked as they are received.
- The transfer is complete. In case the transfer failed, it will also be visible in Closed.