In line with earlier announced plans, online trading company Rakuten Securities Hong Kong Ltd has terminated offering Trading Station II (TSII).
The broker has confirmed that it terminated the provision of the Trading Station II (TSII) platform effective April 30, 2021.
Clients who have Rakuten FX accounts should have seen their account balance and open positions transferred to Rakuten FX. The pending orders were cancelled on TSII and did not transfer to Rakuten FX.
Clients who did not apply for a Rakuten FX account and had funds in an account for TSII will see their account balance and open positions transferred to the newly created Rakuten FX trading account with limited trading functionalities. Traders cannot open positions in their newly created Rakuten FX trading account until they provide the required documents according to relevant regulatory requirements to the broker. This should happen no later than 31 December 2021.
If there were no account balances and any open positions in TSII on 30 April (Market close), traders will see their TSII accounts closed. If they want to trade with Rakuten FX, they need to apply for an account.
Rakuten FX offers trading in 40 currency pairs. The platform supports seven popular order types, including: AS Streaming, AS SPEED (Only iSPEED), Streaming, Leave Order (Stop Loss or Limit Order), IFD, OCO and IFO.