SignaPay, a payments and financial technology provider, today announced the appointment of Jeff Kump as Chief Operating Officer (COO).

In this role, Mr Kump will oversee core operational functions including: Customer Service, Technical Support, Underwriting, Risk, and Deployment with a mandate to elevate execution, strengthen scalability, and ensure SignaPay continues to deliver a reliable, high-quality experience across its merchant and partner ecosystem.

With more than two decades in the payments industry, Mr Kump has held senior executive leadership roles spanning operations, finance, and enterprise management, consistently building operating models that allow businesses to scale with confidence. SignaPay has tapped Kump to leverage his extensive experience leading enterprise-scale payments organizations through sustained growth, operational transformation, and platform modernization.

“Jeff brings a rare combination of operational rigor, strategic perspective, and deep payments industry expertise,” said John Martillo, Founder & CEO of SignaPay. “As SignaPay continues to expand in scale and sophistication, Jeff’s experience building and governing complex payments platforms will play a critical role in strengthening our operating foundation and supporting the long-term success of our merchants and partners.”

“What drew me to SignaPay is the opportunity to help shape the next phase of a platform built on long-term, trusted partnerships,” said Mr Kump. “SignaPay has earned the confidence of its merchants and partners by doing things the right way, and I’m excited to work alongside the team to further strengthen the platform as the business continues to grow in scale, reach, and impact.”