In adherence to local regulatory requirements, Binance will gradually introduce changes to crypto withdrawal and deposit procedures for South African clients.

Starting April 30, 2025, users may need to provide more information when receiving and sending crypto on Binance.

Users will see a pop-up message to provide additional information about the sender or the beneficiary when performing deposit and withdrawal transactions.

After confirming the withdrawal details, users will see a pop-up message to provide additional information on the beneficiary, such as:

• Full name;
• Country of residence;
• Name of crypto exchange (if applicable).

If you are sending assets to yourself on another exchange, you will only need to provide the name of the receiving crypto exchange.

To receive crypto assets on their Binance accounts, users need to go to the crypto deposit page and click on transactions pending credit. After that, they will see a pop-up message to provide additional information on the originator, such as:

• Full name;
• Country of residence;
• Name of crypto exchange (if applicable).

The transaction may be delayed or may not be processed if users do not provide the necessary information. In some cases, the crypto assets may be required to return to the originator. Please ensure to provide all the required information during the deposit and withdrawal procedures.