Online broker FOREX.com Japan, part of StoneX Group Inc, has provided an update on the planned switch from MetaTrader 4 (MT4) to MetaTrader 5 (MT5).

In line with its plans, the brokerage has discontinued the MT4 service as of October 16, 2026 (Friday).

Access to MT4 accounts is no longer possible following the discontinuation of MT4 service.

There is no impact on traders’ account balance following the transition.

Newly opened pending orders have not been migrated from MT4 to MT5. The brokerage apologizes for the inconvenience and asks its clients place the orders again on MT5.

Furthermore, customers who have held an MT4 account with FOREX.com Japan for many years and have not responded to the email request to update their registration information will not be able to log in to their MT5 account. Please log in to “My Account” via “Login” in the upper right corner of FOREX.com Japan’s website and update your customer information.