Western Union registers Q4 2025 revenue of $1bn, down 5% Y/Y
The Western Union Company (NYSE:WU) today reported fourth quarter and full year 2025 financial results.
The Company’s fourth-quarter revenue of $1.0 billion decreased 5% on both a reported and an adjusted basis. The change in revenue was largely driven by growth in its Consumer Services and Branded Digital businesses offset by a slowdown in the Americas retail business.
Consumer Services segment revenue grew 15% on a reported basis, or 26% on an adjusted basis compared to the prior year period, driven by the expansion of Western Union’s Travel Money business, which included the acquisition of Eurochange Limited, and higher revenues from its bill pay business.
Branded Digital revenue increased 7% on a reported basis, and 6% on an adjusted basis, with transaction growth of 13% compared to the prior year period. The Branded Digital business represented 30% and 39% of total Consumer Money Transfer (CMT) revenues and transactions in the fourth quarter, respectively.
CMT segment revenue and transactions decreased 7% and 2%, respectively, on a reported basis, and on an adjusted basis, revenues declined 9% compared to the prior year period.
Fourth quarter GAAP EPS was $0.36, down from $1.13 in the prior year period, as the GAAP EPS in the prior year period was affected by a $0.75 tax benefit from the reorganization of the Company’s international operations. Adjusted EPS increased to $0.45 from $0.40 in the prior year period and benefited from higher adjusted operating profit and fewer shares outstanding.
“Despite a challenging operating environment in 2025, we delivered meaningful progress across the business,” said Devin McGranahan, President and Chief Executive Officer. “We strengthened our Consumer Services offerings, expanded our owned retail footprint, and accelerated our transition to a more digital-first operating model. Looking ahead to 2026, we are confident in our ability to execute against our Beyond strategy as we expand our capabilities, drive operating efficiencies, and position the company for sustainable long-term growth.”
