Mastercard introduces Agent Suite to help customers integrate agentic AI into their daily operations
Today, Mastercard unveiled a suite of services to help customers take actionable steps to integrate agentic AI into their daily operations.
Mastercard Agent Suite will combine technical support with customizable AI agents, leveraging Mastercard’s extensive payments expertise, data-fueled insights, proprietary technology platforms, and 4,000 global advisors.
Customers will be able to build, test, and deploy fit-for-purpose agents from Mastercard Agent Suite. As true execution and embedded partners, Mastercard’s global advisory team will be there every step of the way to ensure a business can evolve with technology in a way that’s customizable and configurable, no matter what the landscape brings.
“Readiness is the new competitive advantage,” said Kaushik Gopal, head of insights and intelligence for Mastercard. “It’s no secret that those who lay the groundwork can embrace new commercial opportunities much faster. Mastercard Agent Suite builds on our core strengths and capabilities to ensure our customers can be both nimble and practical as they turn innovation into outcomes.”
Mastercard Agent Suite will be available in the second quarter of this year and will complement the company’s broad range of AI and agentic AI solutions – which enhance security, optimize payments, improve the user experience, and drive growth through insights – making commerce smarter, more secure, and more personal. In addition, Mastercard Agent Suite is an extension of Mastercard’s standards, programs and capabilities to help customers lead in an agentic age.
Agents will be built with privacy and responsible AI by design and follow Mastercard’s robust security principles, ensuring a trusted experience for customers and consumers alike. Initial use cases will focus on embedding intelligent product discovery for banks and blending personalization with conversational shopping for merchants. ations based on their preferences and enjoy a more seamless shopping experience overall.
Mastercard has made significant investments to provide products and services that accelerate AI and agentic AI adoption for businesses and consumers. Mastercard Agent Suite joins solutions including Mastercard Agent Pay, which supports trusted agentic transactions, and the Mastercard Developers Agent Toolkit, which enables greater accessibility for developers.
Mastercard also established a focused agentic commerce and services track within Start Path, the company’s award-winning startup program that identifies and incubates next-generation innovators. Further, the company’s existing AI advisory offerings are helping businesses unlock the full potential of artificial intelligence with consulting, innovation, and execution support. This includes immersive Spark sessions – a day-long workshop for customers to lean on Mastercard to define their strategic vision, role, and roadmap within the agentic commerce ecosystem.
