Payment services provider Worldline SA (EPA:WLN) and ING, a global financial institution with a strong European base, today announced the successful execution of Europe’s first end-to-end agentic payment transaction in production with Mastercard.

Completed between an ING cardholder and a merchant in the Netherlands, the solution operates on the same underlying infrastructure across Belgium and runs across Mastercard network – leveraging their respective secure authentication and authorisation mechanisms. This milestone demonstrates that merchant AI agent-initiated and authenticated payments can function end-to-end, across multiple European markets.

Madalena Cascais Tomé, Member of the Executive Committee, Worldline, commented:

“Agentic commerce is no longer theoretical, it is production-ready today. Powered by Worldline’s platform, this transaction proves that we are fully enabled across acceptance, acquiring, authentication and issuer processing at a pan-European level. Together with ING and Mastercard, we are making agentic payments a seamless and secure reality happening.”

Hans Overeem, Head of Payments, ING Netherlands, added:

“We’re excited about this concrete move towards shaping a future where seamless, intelligent interactions redefine the way we engage with banking and online shopping. For ING, this collaboration is the perfect opportunity to lay a solid foundation for our continued role as a trusted partner in an increasingly agentic future in banking. We look forward to making agentic commerce a great experience for all our customers, both private and business.”

Brice van de Walle, Executive Vice President, Core Payments Europe, Mastercard, said:

“We are seeing the next evolution of digital commerce, where trusted agents can act on behalf of consumers in a secure and transparent way. This milestone demonstrates how Mastercard Agent Pay can enable scalable, interoperable agentic payments – grounded in network-wide guardrails and reinforced by strong authentication and network-level protections. More importantly, Mastercard establishes the foundation for how this ecosystem can operate at scale: agents are onboarded within defined standards and controls, merchants are enabled through consistent integration frameworks, and issuers retain full visibility and control over every transaction. With Agent Pay we ensure that innovation scales safely-built on trust, aligned across the ecosystem and ready for real-world deployment.”

Beyond the single purchase, this pilot establishes that the technological and business workflows required for agentic payments are production-ready on a European infrastructure – orchestrated across networks, markets and use cases. It also creates a basis for exploring future use cases, such as recurring transactions and delegated purchases within pre-defined parameters.