Saxo reiterates commitment to make its digital services accessible and usable for all customers
The European Accessibility Act (EAA) is a legislative measure aimed at enhancing digital accessibility for people with disabilities across Europe. It applies to all consumers residing in the EU.
Saxo Bank has reiterated its commitment to making its digital services accessible, inclusive, and usable for all customers.
Saxo’s accessibility statement is now integrated into its specific disclaimers, which are hosted on its login dialogue and platform settings menu.
As part of its ongoing assessments, Saxo has identified several areas where accessibility can be improved. These issues may affect users who rely on assistive technologies or alternative ways of interacting with digital content.
Keyboard navigation and alternative input:
- Not all functionality is fully operable using a keyboard or other non-pointer input methods.
This may affect users who do not use a mouse or touch screen, including individuals with motor impairments or screen reader users.
- Screen reader and assistive technology support:
Some content may not be fully accessible using screen readers or similar technologies. This can impact users who are blind or have low vision and rely on spoken feedback or braille output to navigate digital interfaces.
- Text resizing and layout scaling:
In some cases, increasing text size or using browser zoom features may not work as expected. This may make it harder for users with visual impairments to read content comfortably.
- Color contrast:
While most of Saxo platforms follow recommended contrast requirements, there may be specific areas where contrast is not sufficient for users with low vision or color blindness.
To strengthen accessibility across its services, Saxo has launched a comprehensive accessibility program, including:
- The development of a new design system and component library, with accessibility built in from the ground up. This system will be rolled out across all relevant platforms in a prioritised order as soon as possible, helping ensure a consistently high level of accessibility and compliance.
- Training relevant employees and business units to build internal awareness and capability around accessibility and inclusive design.
- Collaboration with external experts to support our work, carry out regular accessibility assessments, and guide improvements.
While the new design system is being developed and implemented, Saxo continues to monitor the accessibility of its existing platforms. Saxo addresses critical accessibility issues where possible within the constraints of current technology and infrastructure.