ActivTrades partners with Conv.rs to bolster client engagement
Forex broker ActivTrades has announced a partnership with Conv.rs, a personalized customer engagement platform that helps businesses improve inbound communication and increase engagement with clients.
The new partnership will allow ActivTrades to better engage with its clients. It gives traders the ability to reach an ActivTrades representative directly from their messaging application of choice like WhatsApp, Telegram, or Facebook Messenger.
Alessandro Gho, Director of ActivTrades, commented:
“Being able to respond in a timely manner is what could set any business apart from the competition. We live in times when conversations are digitalized, and harnessing that power gives us the opportunity to communicate with our clients more effectively. Conv.rs will allow us not only to improve how we talk to customers, but also boost their engagement with our brand.”
He added,
“We were looking for an easy to implement, no-code business application, and Conv.rs was the right choice. We are thrilled by the possibility to reach more customers, faster and in a more efficient manner. Conv.rs its chat solutions gave us an unprecedented advantage.”
Enis Mehmet, CCO of Conv.rs, further commented,
“With ActivTrades having multiple locations that service different languages, we needed to work closely with the team to properly map out their specific needs. Thankfully, they were a joy to work with, and hand-in-hand with the Conv.rs technology, we were able to deploy it easily. ActivTrades can now meet their clients where they are, no matter where they are.”