Standard Chartered today announced the appointment of Roel Louwhoff as Chief Technology, Operations and Transformation Officer to lead its transformation, operations and technology agenda from 1 April 2022. This follows current Group Chief Operating Officer, David Whiteing’s decision to leave the Bank and relocate back to Australia.

Mr Louwhoff, who joined the Bank on 1 November 2021 as Group Chief Digital, Technology & Innovation Officer, has a strong track record in leading technology, innovation and operations in his previous roles and is well positioned to drive the Bank’s transformation to achieve greater alignment, efficiency, and client-focus.

Bill Winters, Group Chief Executive Officer, said:

“With David’s departure, I have decided to combine our Operations and Technology teams to enable us to move faster, harness synergies, and accelerate the delivery of our strategy and transformation across the Bank. I have asked Roel to lead us in turbocharging this change, and we thank David for his leadership in establishing a strong foundation, from which we will now build.”

Roel Louwhoff added:

“I see massive opportunities for the Bank to transform as a client-focused, purpose-driven organisation, delivering a seamless end to end client experience and doing things more efficiently. Over the past few years, the Bank has created a strong change-oriented environment by embedding a culture of continuous improvement into our ways of working. By bringing Technology and Operations together, we are taking a further important step towards executional certainty of the Bank’s strategy.”

Prior to joining Standard Chartered, Roel Louwhoff was Chief Operations and Transformation Officer at ING Bank, where he oversaw operations, technology and the broader transformation agenda.

Before ING, he spent ten years at British Telecom, latterly as CEO of BT-Operate based in the UK. At BT, he redefined the technology and operational approach and led the BT communication side of the 2012 Olympics before applying that learning in delivering turn-key digital and infrastructure solutions for major exhibition and sporting events

Roel Louwhoff holds an MBA in Management & Organisation with a focus on Marketing, Sales & Organisation Development from the University of Groningen.