FX Swaps and NDF pricing and data provider DIGITEC has announced that Errol McKenzie and Asim Ahmed have joined its London office.

DIGITEC’s London office includes staff with extensive industry experience across a range of different roles, including sales, customer service, product development, IT services and engineering. The office brings DIGITEC closer to its London-based bank clients and offers access to many regional FICC trading hubs.

The new hires are:

Errol McKenzie, who joined as Head of Customer Service and Success, reporting to Stephan von Massenbach, Chief Revenue Officer. Errol has worked in globally recognised multinational businesses for 30 years. He joined from CME Group where he led the global operations team for optimisation. His experience includes working at Traiana where he was Head of Global Services and Deloitte where he was a Partner.

Asim Ahmed, who joined as Service Level Manager, reporting to Errol McKenzie. With 17 years of experience in service, governance and project management, Asim has managed business-critical services within complex corporate ecosystems. He joined from Three where he was Service Level Assurance Manager. Previously he worked at Hue Global Solutions and Ericsson.

“As we continue to add bank clients and develop new products it is important that we provide the highest levels of support by investing in experienced and highly skilled people working in Customer Service and IT Services,” said Peer Joost, CEO of DIGITEC. “Hiring for these roles in London brings us closer to our clients and new prospects, which is key to DIGITEC’s future growth plans.”

“I am delighted to welcome Errol and Asim to our growing team in London,” said Stephan von Massenbach, CRO of DIGITEC. “Having local expertise enables us to enhance our service levels and capture the market’s future requirements, while having the full support and expertise which DIGITEC has built over the last 40 years from Germany.”

“Joining DIGITEC was a straightforward decision for me, because at its core the firm recognises the value of delivering high levels of customer service,” said Errol McKenzie. “It is an exciting time to join as we focus on growing the client base, rolling out new products, and delivering excellent service and support.”

About DIGITEC

DIGITEC is a specialist provider of FX Swaps technology and data. It has over 40 bank clients globally, including more than 50% of the Euromoney Top 50 FX trading firms.  The firm’s market-leading services include the D3 multi-asset pricing engine, Precious Metals Data Feed (PMF) and Swaps Data Feed (SDF), developed in partnership with 360T. DIGITEC is headquartered in Hamburg, Germany with another office in London.